Issue Sharing link.

  • Frostingsandco
    Asked on December 2, 2020 at 1:53 PM

    Hi!

    I'm having an issue sharing the link of my form. its working just fine when I click on it from my computer, however when I click on it on my phone its asking for sign in?!

  • Basil JotForm Support
    Replied on December 2, 2020 at 4:40 PM

    Hi,

    I believe you are referring to this Form: https://www.jotform.com/203355239127049

    I have accessed the link through my form and I am not getting a password request.

    If you are sending an invite then signing in will always be required.

    Please let us know if you require any further assistance.



  • Frostingsandco
    Replied on December 2, 2020 at 4:53 PM

    Is it possible to keep the form private and still share?

  • Basil JotForm Support
    Replied on December 2, 2020 at 6:01 PM

    Hi,

    If you set the form to private, then only invited people will be able to access it.

    You can set password protection on your password from your form settings that wat only people with a password will be able to access it.

    Please let us know if you require any further assistance.