Account suspended

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    jennifer mikel 
    Asked on December 02, 2020 at 02:28 PM

    can my account be reactivated please?

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    Welvin
    Answered on December 02, 2020 at 05:39 PM

    Hello Jennifer,

    One of your forms is created with a credit card field. Please note that we do not allow forms to have fields like this. It goes against our Terms & Conditions (https://www.jotform.com/terms/).

    1606948659_5fc81733b2f5c_

    I have lifted the suspension, but I've deleted the said field.

    If you wish to collect a payment, you can do so by using one of our payment integrations. We have PayPal, Stripe, Square, Authorize.net, and more.

    In the current form setup, you can get the final total of the items by calculation widget:

    https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget

    And you can pass the calculated amount to the payment field:

    https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    Thank you for your kind understanding on this matter.

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    jennifermikel
    Answered on December 02, 2020 at 06:00 PM

    Thank you

    Jennifer Mikel,