inloggen

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    Nina 
    Asked on December 04, 2020 at 10:42 AM

    Goedemiddag,

    ik heb vandaag en gistern proberen in te loggen, maar dit lukt niet. Waneer ik klik op "stuur reset instructies" krijg ik de melding dat het e-mailadres niet hekend wordt, maar ik weet 100% zeker dat dit het juiste emailadres is... Kunt u mij helpen mijn account te openen?


    Mvg, Nina

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    JohnRex
    Answered on December 04, 2020 at 03:19 PM

    Hello Nina - Please try using your account username: ActieveGeweldloosheid instead of your email address when logging in or requesting a password reset. See if that'll work for you.

    I've just checked the account and was able to confirm that it's in good standing and no issues reflected so far.

    If the issue still persists, let us know here.

    If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our Dutch Support Team.