SSL Protocol error on form URL

  • Profile Image
    mustafacaglayan
    Asked on December 05, 2020 at 02:45 PM
    I'm getting an error "ERR_SSL_PROTOCOL_ERROR". Form cannot be displayed. I tried it on different browsers and computers. The result is unfortunately negative. please help
    Screenshot
  • Profile Image
    gerardw
    Answered on December 05, 2020 at 09:36 PM

    Please let us know the form URL where you are receiving this error.

  • Profile Image
    dave green 
    Answered on December 06, 2020 at 07:24 AM

    change ssl cert

  • Profile Image
    geff 
    Answered on December 06, 2020 at 07:37 AM

    Also do not forget about using correct ssl certs. I found cheap ssl sertificates on www.ssls.com because ssl helps you to protect customers data against hackers. An SSL certificate is a special security certificate that is installed on a site so that data can be transmitted over the SSL Protocol. SSL stands for Secure Sockets Layer.

  • Profile Image
    ufukugumu
    Answered on December 06, 2020 at 09:43 AM

    Bugün aynı sorunu yaşadım ve altta yazdığım şekilde çözdüm. Eklediğim ekran görüntüsünde de gösterdiğim sıralamayı deneyebilirsiniz. / 

    I had the same problem today. You can try the sequence I showed in the screenshot I added.


    1 - Formu klonlayın / Clone the form


    2 - Yeni formun sitenize ekleyeceğiniz linkinin başındaki "form." kısmını çıkarın. /  

      The "form." at the beginning of the new form link you will add to your site. remove some of it.1607265796_5fccee04effdb_cozum.jpg

  • Profile Image
    alperalkan83
    Answered on December 06, 2020 at 11:30 AM

    Bütün bağlantılardan "form" kelimesini çıkardım işe yaradı. Teşekkürler

  • Profile Image
    JohnRex
    Answered on December 06, 2020 at 02:40 PM

    Hi All - This issue has been reported to our backend team and has just been fixed. The error occurs when you use form.jotform.com domains so using www.jotform.com may fix it.

    The issue with form.jotform.com has been fixed as well, so you can use either of the two domains.

    Apologies for this inconvenience.