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Katrina BogdonAsked on December 5, 2020 at 3:26 PM
I have had an account with your business for a couple of months. Suddenly, JotForm was not recognizing my email address, even when I tried to reset the password. Then, the reset password option worked, but now when I try to log in, I get a perpetual white spinning circle when I click "Log In" Can you please help me? I cannot get logged in.
Kind regards,
Katrina Bogdon, ND
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Zahra_SReplied on December 5, 2020 at 10:38 PM
Hi Katrina!
Happy to help!
I checked your account, and it is fine on our end. You can try clearing your browser's cache and see if it works. You can use a different browser or incognito mode too.
Let us know how it goes.