Would like certain read only/blank fields to show up when printing inbox submissions

  • Profile Image
    Dan B 
    Asked on December 06, 2020 at 05:27 PM

    Hello -

    I understand how to hide blank fields that have no input and we do want to use this functionality as there are several potentially blank fields in the body of the form (depending on user's selections) that slow our workflow down if printed as blank fields from our inbox submissions.

    However, we have several "for business use only" fields that are set to read only that we want to show up when submission is printed from our inbox and I cannot get them to show up without showing all blank fields the forms in question are here:

    https://hipaa.jotform.com/202258087778164

    and

    https://hipaa.jotform.com/202307068378154

    I've also enclosed one screen shot of the fields that are not showing up when we print submissions because the field is blank/read only.

    Can you please assist us? Thank you!

  • Profile Image
    Vanessa_T
    Answered on December 06, 2020 at 10:05 PM

    Unfortunately, you can only choose either to show all empty fields or hide all empty fields.

    Since you'll be printing the submission and I assume you'll be writing the answers for these fields only thru paper, then for paper purposes, I suggest you use the Paragraph field to display the question labels then add appropriate spaces so you can write something in paper.