Form Views were counted from my IP address

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    Lisa Garrow
    Asked on December 07, 2020 at 08:29 AM

    I am still in the creation stage with my forms and figuring out the site and it already says i have 3 views of 1,000 used. I have not made the form public and those are my views. Can that be reset?



    This is a re-post of a comment on Form View Limits: What Is It All About?

  • Profile Image
    Nik_M
    Answered on December 07, 2020 at 09:26 AM

    Apologize for the inconvenience this may have caused.

    I checked your account and you currently have 4 Form Views. I checked the Analytics of your forms and they all came from your IP address. Please note that the Form Views will not be counted as long as you are logged into your Jotform account.

    Related Guide: Understanding Form Analytics and Ways on How to Get Your User's Info

    Most likely, your session timeout while you were viewing your form and the Form Views were counted because you got logged out.