Not letting me log in.

  • Rebecca
    Asked on December 8, 2020 at 6:58 AM

    Hello, I cannot log into my account. My school leader has said they have made an account for me but I have not been sent a password or log in. When I select forgotten password, I do not get sent a reset email


    My email address is mrswright@towercollege.com

  • Sam_G
    Replied on December 8, 2020 at 7:13 AM

    Hi Rebecca,

    Thank you for contacting Support.

    Please try resetting your password the following this guide: https://www.jotform.com/help/489-How-to-reset-the-password

    Also, please try using a different internet connection and see if the issue still persists.