Not letting me log in.

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    Asked on December 08, 2020 at 06:58 AM

    Hello, I cannot log into my account. My school leader has said they have made an account for me but I have not been sent a password or log in. When I select forgotten password, I do not get sent a reset email

    My email address is

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    Answered on December 08, 2020 at 07:13 AM

    Hi Rebecca,

    Thank you for contacting Support.

    Please try resetting your password the following this guide:

    Also, please try using a different internet connection and see if the issue still persists.