EU account: missing submissions

  • Profile Image
    wtconsultancyswltd
    Asked on December 08, 2020 at 11:35 AM

    ALL edit submissions do not work & ALL previous submissions are missing!!!!

    Screenshot
  • Profile Image
    VincentJay
    Answered on December 08, 2020 at 01:54 PM

    Hi,

    We are aware of the issue. We alerted our developers and they are now working on it.

    We will contact you once we receive any updates from the backend team.

  • Profile Image
    apremiaagencia
    Answered on December 08, 2020 at 02:08 PM
  • Profile Image
    VincentJay
    Answered on December 08, 2020 at 03:13 PM

    Hi @apremiaagencia,

    Sorry for the inconvenience.

    We are aware of the issue. We alerted our developers and they are now working on it.

    We will contact you once we receive any updates from the backend team. Thank you!

  • Profile Image
    Bojan_J
    Answered on December 08, 2020 at 04:34 PM

    Greetings and thank you for your patience.

    We hear back from our Developers, and they have notified us the problem has been resolved. Can you please test your submissions page, and let us know if the problem was resolved?

    Thank you for your cooperation.

  • Profile Image
    wtconsultancyswltd
    Answered on December 09, 2020 at 05:34 AM

    Yes all resolved. Many thanks!