Accounts Not Logging In

  • Profile Image
    Mouiz Rana  
    Asked on December 10, 2020 at 03:40 AM

    Hello,


    I have two jot form accounts


    mouiz@mouizrana.com and marketing@kaspas.co.uk and I'm unable to log into both of them. Each time I attempt to log in it says credentials incorrect.


    Please can you look into this?


    Thanks

    Mouiz

  • Profile Image
    Sam_G
    Answered on December 10, 2020 at 04:03 AM

    Hi Mouiz,

    Thank you for contacting Support.

    Upon checking, your account is in good status.

    If you are unable to login into the account then you can reset the password.

    Guidehttps://www.jotform.com/help/489-How-to-reset-the-password

    Let us know how it goes.