Cannot Login/jotform.com not found

  • Ben Hartless
    Asked on December 10, 2020 at 7:50 AM

    Good morning!

    Have been trying to test this for our school at the University of Virginia and have been loving the interface. Upon testing yesterday, suddenly www.jotform.com can't be found when I ask to create a page from scratch. I tried Firefox thinking it was a Chrome issue and now it says my account is suspended. Any thoughts? Thank you!

    Ben Hartless

    IT Manager
    University of Virginia - Frank Batten School of Leadership and Public Policy

    Jotform Thread 2758298 Screenshot
  • Girish JotForm Support
    Replied on December 10, 2020 at 8:07 AM

    It seems that your account is auto suspended due to the form https://form.jotform.com/203436107015039 and hence you are not able to login.

    Let me check this with our review team and revert.


  • Girish JotForm Support
    Replied on December 10, 2020 at 8:11 AM

    After checking with our review team, we have activated your account.

    Please clear your browser cache and try logging in.

  • Ben Hartless
    Replied on December 10, 2020 at 8:55 AM
    Thank you!!
    Sent from my iPhone
    ...