Cannot Login/jotform.com not found

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    Ben Hartless 
    Asked on December 10, 2020 at 07:50 AM

    Good morning!

    Have been trying to test this for our school at the University of Virginia and have been loving the interface. Upon testing yesterday, suddenly www.jotform.com can't be found when I ask to create a page from scratch. I tried Firefox thinking it was a Chrome issue and now it says my account is suspended. Any thoughts? Thank you!

    Ben Hartless

    IT Manager
    University of Virginia - Frank Batten School of Leadership and Public Policy

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    gerardw
    Answered on December 10, 2020 at 08:07 AM

    It seems that your account is auto suspended due to the form https://form.jotform.com/203436107015039 and hence you are not able to login.

    Let me check this with our review team and revert.


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    gerardw
    Answered on December 10, 2020 at 08:11 AM

    After checking with our review team, we have activated your account.

    Please clear your browser cache and try logging in.

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    Ben Hartless 
    Answered on December 10, 2020 at 08:55 AM
    Thank you!!
    Sent from my iPhone
    ...