I cannot import form

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    ondafacil.si
    Asked on December 13, 2020 at 11:49 AM

    Hi, i can't import forms from another Jotform account. The others forms has able the Clone option.

    1607878017_5fd64581a52a0_

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    VincentJay
    Answered on December 13, 2020 at 12:20 PM

    The form owner must update the account settings (https://www.jotform.com/myaccount/settings) and disable this option:

    1607879956_5fd64d1419bf1_hy5r4.png

    After that, please try to clone the form again and let us know if the issue still persists. Thank you!