I cannot import form

  • ondafacil.si
    Asked on December 13, 2020 at 11:49 AM

    Hi, i can't import forms from another Jotform account. The others forms has able the Clone option.

    1607878017 5fd64581a52a0  Screenshot 10

  • VincentJay
    Replied on December 13, 2020 at 12:20 PM

    The form owner must update the account settings (https://www.jotform.com/myaccount/settings) and disable this option:

    1607879956 5fd64d1419bf1 hy5r4 Screenshot 10

    After that, please try to clone the form again and let us know if the issue still persists. Thank you!