Why did Jotform lose my original PDF that I used to create my form?

  • Profile Image
    Asked on December 14, 2020 at 03:39 PM
  • Profile Image
    Answered on December 14, 2020 at 08:17 PM

    Thank you for contacting us.

    I did check your form https://www.jotform.com/form/203428030647046, and the original PDF is not showing. Can you please reupload the PDF to see if that'll resolve the issue. I have cleared your form's cache as a precaution.

    1607994949_5fd80e454f686_test - 2020-12-

    If the issue still persists, please create a form and import the PDF file again to see if that'll make any difference.

    1607995020_5fd80e8c5b90c_test - 2020-12-

    Please give it a try and let us know how it goes.