URGENT....Why is our account suspended?

Why is our account suspended? We have not made any changes. Nor have we broken any of your Terms of Use.

Please advise urgently, as our members need to use the forms.

Regards,

Mike

Hello,

Let me check this with our review team and revert.

Hi Gerard, this is the result of Rick Wheeler's perfidy in his dealings with us. He originally set up the forms for us on the understanding that the forms and data would belong to Common Law Australia. I attach the following screenshot in which he states that he was donating the Jotform account to the Common Law for all. I am an administrator on the https://commonlawcourtaus.org/ website where we use the forms to record various information for anyone for free.

Now he is claiming the Jotform data belongs to him, when people have recorded their information on our website believing that their data would be managed safely and securely. We have done that. And we have already proved to Jotform that we paid for an upgrade to Jotform due to the massive response to providing this free service. We paid for the Gold package out of donations from our members. Therefore, the data belongs to them and we are merely the custodians.

Please ignore the ravings of this man Rick Wheeler. He has caused us a lot of trouble, when all we want to do is to continue to serve the People of the Commonwealth of Australia without charge.

Warm regards,

Mike Holt - Jotform Admin for Common Law of England for Australia

Thanks for the details.

We'll review the details with our review team and revert.

Hello,

Just an update: We have escalated this issue to our higher management since it seems that the account was hacked.

Can you advise what is taking so long, please? Our people want to be able to continue recording their information on the website.

Do you need more information? What is the situation, please?

Regards,

Mike

We apologize for the delay as the matter is still being investigated with respect to the issues logged by Mr Rick Jason.

As soon as there is an update we will let you know via this ticket link.

Meanwhile, since the account has a Gold subscription, could you please confirm from which PayPal account the payment was made? You can provide us the PayPal email address from where the payment was made.

Thanks for that. The Paypal account is managed by Lee Pilcher for Common Law Court Australia using the email address:

leepilcher22@gmail.com

Regards,

Mike

Thank you for the information. I'll pass it to my Manager.

Thank you!