Jot Forms Disappeared

Hi,

I believe I created a Jotform account under kristen@evereasttravel.com on February 10th. Trying to login now and not having any success. I also am not receiving any password reset emails.

When I try to access my Jotforms I am getting a Form is Disabled email. Would love any insight on how to fix this. These are my forms if that helps in any way.

Inquiry Form

https://form.jotform.com/203444804735152

Planning Fee 

https://form.jotform.com/203444706591153

Terms and Conditions

https://form.jotform.com/203445121290141

Credit Card Form

https://form.jotform.com/203446050326042

Hi,

Your account was suspended due to having a field to collect credit card details in one of your forms.

Form: https://www.jotform.com/form/203446050326042

We can only re-activate your account if you allow us to remove the fields.

Looking forward to your reply.

Oh yeah ! Please delete it ! I’m so sorry. I honestly don’t remember that being on the form. I thought the form we created was to authorize a company to run a card. Not actually collect the card information. But delete whatever you need too.

We have deleted the offending fields from the form and activated your account.

Please review our Terms page to prevent any further suspension of your account.

Thanks.