I have a question, please help!

  • Profile Image
    Ronique 
    Asked on December 17, 2020 at 11:35 AM

    Hello,

    My name is Ronique, and I am the HR Generalist for PS Logistics, LLC. Our company, especially the HR Department, utilizes Jot Form for several events such as terminations, leave of absence and status change notices. I am also the leave administrator and we have a form now that will notify the necessary departments about a person's leave of absence. I want to know is there a way we can only notify the payroll department when the jot form comes in for salary employees only? We need them to know about the LOA only for salary and no one else. For example, when someone completes the jot form and they press the drop down menu to indicate someone is salary, is it a way payroll can be notified but not notified if they are hourly? I hope this makes sense, I tried to find a contact number to better explain my question but was unsuccessful.

    thanks for your time,

    -Ronique

  • Profile Image
    FelipeSantana
    Answered on December 17, 2020 at 12:24 PM

    Hello Ronique,

    Thank you for contacting Jotform Support.

    Yes, it is certainly possible to send emails conditionally based on the answers to previous form fields. You can use the Change E-Mail Recipient condition to only route the email to your Payroll team if the answer to the compensation question is "Salary".

    Here is an example of what this condition would look like:

    1608225795_5fdb9403f125c_

    Related User Guide: How-to-send-email-based-on-user-s-answer

    Please let us know if you have any further questions or concerns, we are always happy to help.

  • Profile Image
    Ronique 
    Answered on December 17, 2020 at 04:44 PM
    Hello,
    Thanks for your quick response. Where can I find the Change E-mail Recipient tab?
    ...
  • Profile Image
    FelipeSantana
    Answered on December 17, 2020 at 05:40 PM

    Hello Ronique,

    Please refer to the following screen recording to see how you can access the Email recipient conditions in your Form Builder:

    1608244782_5fdbde2e8119b_

    You can also use this helpful User Guide - How-to-send-email-based-on-user-s-answer