Problems with integrating with Keap

  • doorstepink
    Asked on December 18, 2020 at 3:58 PM

    I am trying to integrate my form with keap (infusionsoft) and some of the fields aren't mapping into keap and some fields overwrite existing customer data.

  • VincentJay
    Replied on December 18, 2020 at 6:13 PM

    Hi,

    To my understanding, some of the fields are not mapping. Could you please share the form fields that are not mapping? Also, are you referring to this form? https://www.jotform.com/form/203456532177153

    Please try removing the integration and add it back again. If the issue still persists, please let us know. Thank you!