Problems with integrating with Keap

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    doorstepink
    Asked on December 18, 2020 at 03:58 PM

    I am trying to integrate my form with keap (infusionsoft) and some of the fields aren't mapping into keap and some fields overwrite existing customer data.

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    Vincent
    Answered on December 18, 2020 at 06:13 PM

    Hi,

    To my understanding, some of the fields are not mapping. Could you please share the form fields that are not mapping? Also, are you referring to this form? https://www.jotform.com/form/203456532177153

    Please try removing the integration and add it back again. If the issue still persists, please let us know. Thank you!