I would like a refund on my account

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    StepUpTakeFlight
    Asked on December 18, 2020 at 05:26 PM

    Hi,


    I did not know the account was recurring and had not seen a notification of a renewal. I do not use it and would like it downgraded pre the renewal.


    Thanks

  • Profile Image
    Jed_C
    Answered on December 18, 2020 at 08:53 PM

    As per your request, I have now cancelled your subscription and downgraded your account. Kindly allow 5-7 business days for the amount to reach your account.

    Let us know if you need further assistance.