How to look at past submissions?

Hi,

We have a form that we use to collect survey's but when I look back there is only 1 in there.

We've had several people submit survey's, how do I look at past submissions?

Thank you,

Corrine

Hi, Corrine. Thank you for reaching support.

Can you please share the link to your form to investigate it further?

We will wait for your reply 😀✨

Hi,

Here you go: https://www.jotform.com/tables/201734899802060

Hi Corrine, thank you for reaching us.

I looked into your account, it looks like you have a total 9 submission under the account ABEA20 with no unpurged Trashed Entries.

Please kindly noted that once a submission is purged, it is no longer in our system and we do not have a way to recover it.

Where can I find these 9 submissions? I am only seeing 1.

Hi ABEA20, thank you for reaching back to us.

I apologize for my confusing answer on the previous reply.

The 9 submissions are referring to the total submission from 7 forms under your account. Please refer to the following screenshot:

For the form: 201734899802060, there is only 1 submission under the form: ABEA Survey Request Form.

I have received several emails from people submitting survey's and I have the emails from Jotform but they are not in my profile anymore? How do we fix this?

I also can't find any logs from our system for the given form. There's only one log for your current email address - it's the submission mentioned by my colleague.

We can further trace this, but we need you to forward the emails that you receive from the surveys. Please forward to support@jotform.com. Append Ticket #2781315 anywhere in the subject line or body of the email as your reference.

Thank you, just sent the email.

Hi ABEA20, thank you for forwarding the emails notification to us.

It looks like you have two forms in two different account.

The following submissions are received on the form: 70183861954968 which belong to the account: AMSForms.

• Anaïs Rameau
• Sara Abu-Ghanem
• David Rosow
• Daniel Cates
• Nicole Maronian

The following submissions are received on the form: 201734899802060 which belong to the account: ABEA20.

• Annie Arrighi-Allisan

Both form's notification email are sent to a**a@a**i**ty-s**a**g**s.com.

Please kindly try to login to the account: AMSForms. You should be able to view your submissions.