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JCarey70Asked on December 28, 2020 at 3:13 PM
I am having an issue with my form. This issue is only where I am trying to edit. It seems fine when I view the order form on our actual website. However, it is affecting my chart summary of orders and ability to edit products in the PaypalSPB area of the form. You will see in the screenshot I will upload that the products are not there.
I seem to temporarily have the chart summary resolved, but cannot seem to get it resolved on the Edit as Online Form part. I've repeatedly logged into/connected to Paypal, and used different Paypal options, but get the same result. I need the Paypal Checkout option as payment. I've attached a screenshot and hope someone can assist.
There are no errors in the Conditions.
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Basil JotForm SupportReplied on December 28, 2020 at 5:50 PM
Hi,
Could you try removing the product list field and adding it back into your form?
Looking forward to your reply.
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JCarey70Replied on December 28, 2020 at 5:58 PM
Hi! It's part of the paypal feature, I can't separate it or I dont know how.
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Zahra_SReplied on December 28, 2020 at 8:23 PM
Hi there!
Please use our Field Manager App to delete the payment field and add it again.
If it still doesn't fix, I would suggest that you completely clear your browser cache first.
How-to-clear-web-storage-in-your-browser
Then clone your current form and connect the new form to your PayPal account.
How-to-Clone-an-Existing-Form-from-a-URL
How-to-integrate-form-to-paypal-checkout
I hope this helps. Let us know if you need further assistance.