PayPal Checkout: Unexpected error occured control_paypalSBP

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    JCarey70
    Asked on December 28, 2020 at 03:13 PM

    I am having an issue with my form. This issue is only where I am trying to edit. It seems fine when I view the order form on our actual website. However, it is affecting my chart summary of orders and ability to edit products in the PaypalSPB area of the form. You will see in the screenshot I will upload that the products are not there.

    I seem to temporarily have the chart summary resolved, but cannot seem to get it resolved on the Edit as Online Form part. I've repeatedly logged into/connected to Paypal, and used different Paypal options, but get the same result. I need the Paypal Checkout option as payment. I've attached a screenshot and hope someone can assist.

    There are no errors in the Conditions.

    Screenshot
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    Basil_A
    Answered on December 28, 2020 at 05:50 PM

    Hi,

    Could you try removing the product list field and adding it back into your form?

    Looking forward to your reply.

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    JCarey70
    Answered on December 28, 2020 at 05:58 PM

    Hi! It's part of the paypal feature, I can't separate it or I dont know how.

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    Zahra_S
    Answered on December 28, 2020 at 08:23 PM

    Hi there!

    Please use our Field Manager App to delete the payment field and add it again.

    If it still doesn't fix, I would suggest that you completely clear your browser cache first.

    How-to-clear-web-storage-in-your-browser

    Then clone your current form and connect the new form to your PayPal account.

    How-to-Clone-an-Existing-Form-from-a-URL

    How-to-integrate-form-to-paypal-checkout

    I hope this helps. Let us know if you need further assistance.