Form Over Quota

  • SkinspaceLtd
    Asked on December 28, 2020 at 7:32 PM

    Hi

    We are getting the Form Over Quota message for our form even though we have deleted all the submissions and emptied the trash?

    What are we doing wrong here please?

    Page URL: https://form.jotform.com/SkinspaceLtd/new-product-information
  • Kenneth JotForm Support
    Replied on December 28, 2020 at 9:50 PM

    Thank you for reaching support,

    I checked the account and it seems that limits have not yet been refreshed. I did that and now the account and forms are accessible.

    Let us know if you need any further assistance.

    Thank you for your patience.

    Best.