Why was my account disabled?

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    Lindi Talkington 
    Asked on December 29, 2020 at 07:19 AM

    I work for a church and am currently using the forms so our congregation can select which food items they want that week. Everything is free to them

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    Answered on December 29, 2020 at 07:25 AM

    Hi, thank you for reaching out to us.

    As per checking, your account was suspended due to the form: 202746300030135  for using a copyrighted logo and was categorized as spam.


    In order to reactivate your account, we need more details about your Organization/Company. Kindly provide more details on the following:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2790361 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thank you.