Upgrade Cancellation

  • Profile Image
    Asked on January 15, 2021 at 10:47 AM


    I am reaching out to confirm that my upgrade is now downgraded as I've made some changes, and would like to know how long it will take before it reflects on my credit card statement, thank you!

    Best regards,


  • Profile Image
    Answered on January 15, 2021 at 12:50 PM

    Hi Marian,

    You upgrade your account on 01-06-2021. Just to confirm, do you want to cancel it and refund the last payment you made?

    We'll wait for your response. Thank you!

  • Profile Image
    Answered on February 02, 2021 at 05:22 PM
    Thank you for getting back to me, can you please confirm what plan I
    subscribed to so I know how many submissions I can have for each form I
    create before I finalize my decision.
  • Profile Image
    Answered on February 02, 2021 at 10:27 PM

    You are subscribed to Bronze Yearly plan at a discounted price $114.00 (50% off from End of Year Sale).

    Here are the limits of the Bronze plan.

    25 Forms (active forms in your account)

    1,000 Monthly Submissions

    100 Monthly Payment Submissions

    10 GB Available Space

    10,000 Monthly Form Views

    If you have more questions, let us know.