"We're reviewing your info..."

  • 2020EBS
    Asked on January 23, 2021 at 10:12 AM

    I have been getting the message below for two weeks. I've checked with PayPal and everything about my account is fine. Why is this happening and how do I make it stop? I have my form live and people can't register for my event.

    This is not a new account nor a new use of this function. I collected hundreds of registrations through this account in 2020.

    1611414603 600c3c4b5161c  Screenshot 10

  • Ariel JotForm Support
    Replied on January 23, 2021 at 1:29 PM

    Hi there,

    The message you're getting is from PayPal. I highly suggest you get in touch with them regarding the status of your PayPal account.

    If you have further questions, let us know.