submission data encrypted

  • monicap360
    Asked on January 23, 2021 at 8:32 PM

    I need to read this message asap

    Hi,

    Breeze Ship 5 Day - JUL 05, 2021 - 5 PPL form submission data is below:

    Submission Date

    Jan 23, 2021


    Your Email

    WmI45vlfWYbVZLq1nW3PiyAiSr3/GMrTuuooS+adO8RymGkfklsrnfbRBKBNh9idd90LWjhz8WVOFd8IkMejww4XAJAvudwzFWnroqXKLoA+2fiMD30fViWY2jbaI4I9QdRTN5epGGaD4L+K2niN1gQzfrokL7As/yU+zP/1jwfkd2Iiv4n61/zaIvjXS7NhAoNB+oogfKFLRc6fSnJAzjQfpyQkzVUV/dDytmlsKqWopc9G9F5OG03rqIb6+sF6PdoWJwLYDYvT8df5AaRd3n5PlQ+2Q5F0TnbEK5Uy4VEJvPdR+Uj3q3OVRZx++ARrdEYFzoMt2t+u7FjcUQuCVg==

    Phone Number

    (Tmx6Fg9PMr4uRPkZmb+Ywoeo0SmiRGIa2jPiXMGtYvGYI9+dNnjtM/++rY6/nekJF/wKHs0bJO/c0FE59FltUvj/to9KYk7jcac3Z+19aeZTShNFaN2OZ6UBS5QCyvKu5y/EYnzP/bfD2r2ZP9hLY9stxxeG0jRY/dbPZ7p2LMMEK4KYO+cJxuci00vEZPXFRXpCPWQRjq9BhGXJnM3NN9s/ap9y0A8CFWAlD6HC9Ka31PXijY7qTv1BY+vh2N0S5Cd2UQ0fS5obxxMwwKoGFBneWreV+ZidmKjyeoHoHvsbC87WvfvoNJQcl3uPKQKOcdJVMhrrUFSiBwI8nyGLzQ==) ASERUkZ0kVgCkBFu7vBVs4UAm2ZtSV2BHXaaYnPTYJeCMzaNUSnYuGRrlvMMCi1Bgg+KH9bqO5G0Ig2G0DtffjTZXD0xjZiBP7d34kVeRlNycnU0IwAAS+IxHFvFHTieBdDtvi8lloD5GB9/zis5f3OxYUXV7L1kPnph7akunGg4GtBfGDQwBrAqbyzPu4k+qiBqGM7yZgqmZfnyAb3N4Nr3hdXBaTy2iEG7+NYgBWNK3uqjC/ubVH65NR1j3bxSWYphh4puBsHtwk1LkkbFa2IHzzXpQcNaO+mREdasWJ2+fkbvlFafLxjm8pEJ5WwR21EtgTPpGgzIfueeerMBcQ==

    Guest 1

    GJ0d91tar7dGiMdQtRbAglmbJ+9K8a7a3nZIuIn3n6hp0gCPaS4x9rUgmFRCvasPStQ2MJUljE4w4Q4ib11iMTrBHpu4DLj9fq/jzgSxdLOFIwd9MleHOXhQ4CtRG1qqpTMlA/PjrZIHIYEZi12+KaPxWnlC07O1x7uMDko32MZnlqSf1IdQhq1znXV44PvjvsMnZYyUv+fYVOzNU7eFjuK6vOCup9yRDVOvdE+3xoWsoGQai2pa1YEtkc2oIfLyCKLRu+t1+wKRSjIWiwgXu2k+aD7z1pwuCxHpV0gvLXf2NKvHf6k17wXOE2u7bsLA96KRXup6DkZDShFPnKIiYA== MtkjBvfaDsGyyTNgMtfSfruYrUHctyJv/dcgj4RX8kXZCQBqHkAYji/anWsvffWWP1IjB7xPnO23Rh+doV/PfFIa4a3qc2u+FLiEi7NpUjmFxkio23Euj7Ebv0bEc2TGsaezWEBc8VET8KKax7yeCU0N+XuZwuWQgObuS5PCfL7Jnt0hxGGVGvVOzw9bMrHvmNUop//R1qQ+yH6OZwh/aGexUD60M9NsvTVoGJiTwpApOrBadVwJ5KhEAnyLGTJSeMSC/3yjPI5PuEZfgajmE0hLDn/0TPtcIIhl/auaBx2Weu7Zj59DIzCyoUyESIhnXhMHNC6HZbIPftxTATywnQ==

    Birth Date

    GEtwZtJhjhSb6F9HTypq92G1GPxbnE/ktaDjk4OvYZPPJntYs5OSZ7ULlK+4dVedbflUVfRc0km7esii3+Ul2/zv7aSl8Q9uJLpUjdyLh2udR19lPoU8dOHFZQtXEwaSDdrmdsuZEQYDTjFoQ2eq1+jJFQ8ljuenjI/rmY6IY/Qfu1fP5i4A6Bqj22bgtZZ52/ht4UGbT6SwpMv+HRPIa0g9wwkKIEdAgDThYtUkdu49e1tPsad33wMLVY3g/58OptJc8ieG+vYQkaRcygcu0gHR2hvJCmwAC67j3p5md7gFOx6Dj8ne/eKCTE+ldLdUMFXa/LbDsFQfdgzA5X99NQ==

    Guest 2

    kUSmo7XKZusxYUL7Qhf2j+2kJt6Owa1JKxoiWlZbIu0yIBS1K8gt1IrIBysSeer1gKzbyc9EcEBcXf8crkJZrfqVGGjvYXwCuH7acxC518NS4bIsQdPNKVEPTVvvpaMcjZ6bESu0Cbw014L+k/8Yl6hWPPVTj0tH5PbO5BDQHIOjyXpNJIjUSyefIZ0dsNs2TUOgwNVuMfYRHH7DW51ROJvMe/5ZsaC3e0UlnlGsULJ1VdPxpBu8ER/jPPXP0TEwmDEqHBLbT+8UvxeHjZq7s9yLXPzmYtA9qvlNYplx2JC3MGPjgHjBaofwjUSGs9lKy7UdA79BNzeopFZB2aiaYw== bFxxIwHboMCzN6Dfj7Z6VQ3SOOxb9BJfvxsiVERlfITL1hxcpMINEcPBKi3zFxnx96nkREs1S5zWay654pMDBd+sgNAzQq0L0VL6DvVEhzZx8dgn0zp+YokBE5fHsYvwOng8okV8QT/jTXSa+IfumBOdn4mNRl4a9rx9aOZbtjxEw7ONdINZE2CnVLGwOazmdso/jUJEI1ZRI+DLUrY95oopnEP332txZxZASveYfz+U0/gVb+wTUKSWvBTRqQOT4RX45Bqg0fqtbbh+FbKfW89tp2wrBP4q4L1QJE9G3F2QGIb7ga4cIAmb1LURafJLT4GA1VeuSdlUsJS3ipqptg==

    Birth Date

    AeCMV3CLAtRzTFDX6KYNMjdOj1rD+v+ZP3Al2NO9crz1sP81DogBMJfDuMndQBvtwfWVoHpzLd5R1AiRBvHa/wr6OmKb2pKzuh9k4/utztAuA3YXV81fppx+hSJaRvEkXZmTesPm0ukP537Y2Oe6y9n7zejff+51IUVzjEWqk1jWBMqYHEqF92Tlt16ftApS5AUwtOZxKmpKtfRHli+0WUhCqTqdHgrGUmFneBPXTr3CGy7GTXuid6GvNHXXZOWyj/vrK/qGZ3Fm5x9HO0CxB+sPO24cbS1ehqPuYQ5gLVRTJf//H9adSWnDs0jxhei2lpmpFoJcQUJNU/LWfYjyDQ==

  • Richie JotForm Support
    Replied on January 24, 2021 at 4:14 AM

    It seems the submission data might be encrypted.

    May we know if you have recently enabled form encryption and disabled them in your form?

    Please note that you may only view encrypted submissions in your submission page using your private key.

    It seems you have already disabled form encryption in your form.

    May we know if you still receive encrypted data when viewing the submission?

    Looking forward for your response.

  • monicap360
    Replied on February 15, 2021 at 9:00 PM
    I did disable the encryption but I need the private key to read it
    Sent from my iPhone 11 Max Pro
    ...
  • Jed_C
    Replied on February 15, 2021 at 10:55 PM

    Unfortunately, Jotform doesn't store the private key. It is only sent to the form owner. If you don't have the private key, then it won't be possible for you to decrypt the data.

    Guide: https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them#What-Will-Happen-If-I-Lose-the-Private-Key