Field requires valid email address format

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    Kelleen hite 
    Asked on January 25, 2021 at 07:22 PM

    I have a form that someone’s trying to submit and I needed an Instagram name and Facebook page - they were two different short answer questions and it won’t let them input anything and submit it. I had someone else do the same thing and the only way would let them submit it was if they put in an email address instead in insta name or Facebook name. I don’t have any formatting in there that says it has to be written a certain way so I’m not sure why it’s doing that. Any ideas?

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    Vanessa_T
    Answered on January 25, 2021 at 10:14 PM

    I assume you are referring to this form, https://www.jotform.com/build/210185974842058.

    If yes, you are using an Email field type for your Instagram and Facebook fields hence users will be asked to provide a proper email format.

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    Kindly change it to Short Text field so you can accept any type of texts.