Issues with email notification attachment - PDF

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    Karen_White
    Asked on January 30, 2021 at 12:37 PM

    Thanks for your response. But my question is not the FORM being a pdf, that is fine. But the attachments to the form not be accessible....so do you think it is their connection or method of submission or could this impact the results that get downloaded to droptbox (destination of ALL pds related to the form)?



    This is a re-post of a comment on Setting up an Autoresponder Email

  • Profile Image
    Carlos
    Answered on January 30, 2021 at 08:49 PM

    Hello There!

    Thank you for your message.

    Could you please provide us with more details?

    For example, what is the error message ad in the affected form?

    You can also attach a screenshot direct here https://www.jotform.com/answers/2861307