Jotforms mobile rendering issue.

  • dgscal
    Asked on February 1, 2021 at 11:54 AM

    Hi,

    I have jotform, that I have embedded into my website, but it does not have a mobile rendering, and is very difficult to see it and fill it on a mobile device. Is there an option I am missing?

    shankar

    Jotform Thread 2864491 Screenshot
  • Anita_K
    Replied on February 1, 2021 at 2:41 PM

    Hi,

    thank you for reaching out to us. By default, all of our forms should be mobile responsive.

    Can you please share with us the URL where your form is embedded so that we can check?

  • dgscal
    Replied on February 1, 2021 at 2:55 PM
    Hi Anita,
    Thanks for the response. Here is the URL: https://www.dgsrealtyandloans.com/home-calculator/
    ...
  • Jed_C
    Replied on February 1, 2021 at 8:52 PM

    Thanks for sharing the link.

    The issue is that the page where the form is embedded in does not have the necessary responsive meta tag. Try adding this tag in the head section of your page:

    <meta name="viewport" content="width=device-width, initial-scale=1">

    1612230731 6018b04b75232 https   www Screenshot 10

    Let us know how it goes.

  • dgscal
    Replied on February 1, 2021 at 9:11 PM
    Nice….that worked
    ...