Jotforms mobile rendering issue.

  • Profile Image
    dgscal
    Asked on February 01, 2021 at 11:54 AM

    Hi,

    I have jotform, that I have embedded into my website, but it does not have a mobile rendering, and is very difficult to see it and fill it on a mobile device. Is there an option I am missing?

    shankar

    Screenshot
  • Profile Image
    Anita_K
    Answered on February 01, 2021 at 02:41 PM

    Hi,

    thank you for reaching out to us. By default, all of our forms should be mobile responsive.

    Can you please share with us the URL where your form is embedded so that we can check?

  • Profile Image
    dgscal
    Answered on February 01, 2021 at 02:55 PM
    Hi Anita,
    Thanks for the response. Here is the URL: https://www.dgsrealtyandloans.com/home-calculator/
    ...
  • Profile Image
    Jed_C
    Answered on February 01, 2021 at 08:52 PM

    Thanks for sharing the link.

    The issue is that the page where the form is embedded in does not have the necessary responsive meta tag. Try adding this tag in the head section of your page:

    <meta name="viewport" content="width=device-width, initial-scale=1">

    1612230731_6018b04b75232_https___www.dgs

    Let us know how it goes.

  • Profile Image
    dgscal
    Answered on February 01, 2021 at 09:11 PM
    Nice….that worked
    ...