How to transfer a form to another account

  • Elfert_Jerry
    Asked on February 2, 2021 at 2:03 PM

    My son created a form for me and now wants to transfer the form to my account.

    Each time he tries to transfer the form the process says my account already exists. Do I have to delete my account before he can transfer the form to my new account?

    Thank you.

    Jerry Elfer



  • David JotForm Support Manager
    Replied on February 2, 2021 at 6:30 PM

    Good day, you do not need to delete your account. We can help you to transfer that form from the account username "stjohnsfoodshelf" to your account username "Elfert_Jerry". However, the request most come from the account that currently owns the form.

    Please log in to "stjohnsfoodshelf" in order to make the request, make sure to include the link of the form, and the username of the account where the form will be transferred to.