My account has been suspended

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    Crystal Banks 
    Asked on February 02, 2021 at 02:07 PM

    I added a credit application to my website and it was flagged. We can remove the social security number from the application. What do i need to do now?

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    Basil_A
    Answered on February 03, 2021 at 09:35 AM

    Hi,

    Your account was suspended as we cannot find any legitimate company associated with your account to prove that the services that you are providing are legitimate.

    In order to reactivate your account, we will have to delete the offending form. Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to offer these services.

    We also suggest that you change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #(2868442) as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thank you.