Locked out of Account

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    Alex Zacney 
    Asked on February 02, 2021 at 08:45 PM

    Hi there,


    We are locked out of our jotform account. It states too many requests when we try to reset the password and it says it is locked when we try to use the password.


    Please advise asap.

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    grace
    Answered on February 03, 2021 at 02:29 AM

    Hi Alex Zacney,

    I've checked your account whether disabled or not. I have flushed your login attempts to the account. Could you please try logging in again?

    If you need further assistance, please let us know.