All forms created 2 weeks ago are now deleted

  • Sheena
    Asked on February 4, 2021 at 3:41 PM

    Hi,


    I created at least 4 forms through your service on 1/25, and they are now ALL missing from my account. Can you please help me recover them? I spent hours on this and don't want to have to redo it.


    Thanks

    Page URL: https://www.jotform.com/myforms/
  • Jovanne JotForm Support
    Replied on February 4, 2021 at 7:39 PM

    Hi Sheena, thank you for contacting JotForm support.

    As per checking, the email address you have used in this support ticket is not associated with any JotForm account.

    Could you please provide us with the username or email address associated with your account so we can check?

    Or could you provide us with one of your Form URLs?

    We look forward to your response.