Account Membership

Hello,

I only wanted charged for 1 month of Bronze at $29.00. I just received my credit card statement and it said I was charge $29.00 and $143.83. Can you please tell me why this is and can I please get a reimbursement for the $143.83 and whatever service it is connected to cancelled?

Thank you,

Nicole Navin

515-462-3041

nnavin@iastate.edu

Hello Nicole, it seems you first purchased a monthly plan, but then you switched to the yearly billing cycle, I've canceled and refunded both charges, so your account is back to free.

If you need further help, let us know.