Cant log back in my account or receive password reset

  • Broker
    Asked on February 6, 2021 at 11:13 AM

    Im trying to reset my password because some of the forms aren't working. Please help

  • John Support Team Lead
    Replied on February 6, 2021 at 11:33 AM

    Apologies for this inconvenience. The issue is that our phishing detector seems to detect blacklisted keywords on one of your form's email autoresponders.

    I have whitelisted the form. Could you please check the account again?

  • hitztoryrealty
    Replied on February 6, 2021 at 11:44 AM
    Can you tell me the words So i can correct it
    https://linktr.ee/hitztoryrealty
    ...
  • roneet
    Replied on February 6, 2021 at 12:36 PM

    Some words like Social, Cash, Check might be flagged by our Antiphishing detector.

    My colleague has activated your account. Your forms are activated.

    Let us know if you have further questions.

    Thanks.