Not able to View Attachments

  • swamid
    Asked on February 8, 2021 at 12:32 AM

    Hi

    We are not able to view the attachments online for scholarship applications. Attached screenshot of the issue.1612762292 6020ccb4196b3 Screenshot 2021 Screenshot 10

    Jotform Thread 2881395 Screenshot
  • Sara_G
    Replied on February 8, 2021 at 3:33 AM

    Hi,

    I've cloned your form ID91061094543453 and I have noticed that the option 'Send Uploads as Attachment' is disable.
    Please go to Settings>Emails>Notification>Advanced and enable the option 'Send Uploads as Attachment' as shown on the image below and click on Save:

    126285 send%20uploads Screenshot 10For further requests, please let us know.