How can I set the delivery charge to be not applied if the total invoice amount exceeds $800?

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    Rosedaleruby
    Asked on February 08, 2021 at 05:10 AM
    For delivery charge, how can i set if the total invoice amount exceed $800, then $80 delivery charge will not be applied, vice versa?

    Another form (https://form.jotform.com/Rosedaleruby/BeefOrder)

    For option of "*Chilled* Osso Bucco 牛小膝 ($140/KG)), the wordings in sub label might be too much so it will be reflected in 2 lines, can we enlarge the spacing of sub label so only 1 line is showing?

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    gerardw
    Answered on February 08, 2021 at 05:38 AM

    For the delivery charge are you referring to this form https://form.jotform.com/Rosedaleruby/BeefOrder or https://form.jotform.com/210349224414043?

    Please add this CSS code to the form to increase the sub label:

    #sublabel_input_268 {

      width : 400px;

    }

    Please check if this helps.

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    Rosedaleruby
    Answered on February 08, 2021 at 06:06 AM
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    Jovanne_A
    Answered on February 08, 2021 at 07:22 AM

    Hi, thank you for getting back to us.

    You can set up a Coupon Code to exclude the Shipping Fee if the total amount exceeds $800. Kindly refer to the steps outlined below:

    Set up the coupon:

    1. Coupon code: This is the code the user will enter to get free shipping. Write any easy code that you prefer.

    2. Discount type: Set discount type to Percentage and Discount amount to  100%

    3. Apply Discount to: Select Shipping

    4. Minimum Order Amount for Discount: Set this to $800 (to give free shipping to only orders above $80)

    5. Click Save to save the settings

    1612786786_60212c62d326e_1.png

    Here's my demo form for your reference: https://form.jotform.com/210383469844968

    I hope this helps. Let us know if you have further questions.



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    Lorenz_A
    Answered on February 08, 2021 at 08:24 AM

    Hi there,

    Unfortunately, what you're trying to accomplish is not possible. You can only set a flat-rate amount for shipping fee, or per product item.

    You can try what my colleague has suggested which seems to be the closest to your requirement.