Save and Continue Later Email: form fields are not being converted

Hi when customising the save and continue later email the inserted fields do not come through in the email they come through as the actual text in this case {client12438} {client12440} can this be fixed?

Thanks

I was able to replicate this. Only the Form Title tag is working.

I have now escalated this ticket to our backend team for further checking. Once we have an update, you will be notified here.

Thank you for reporting.

Please can you let me know when this is likely to be resolved? We are in the process of making changes and we cannot move on until this is resolved. Your prompt response would be much appreciated.

Hi SteveBradshaw,

We apologize for the time this is taking. I have sent a follow-up to our backend team on your behalf. They'll be updating you here soon.

We appreciate your patience regarding this matter.

Hi just wondering if there is any update on this yet as it still does not work correctly?

Thanks

Unfortunately, we have not received any update yet.

I will send a follow-up message to our developers and get back to you if there is an update.

Thank you for your patience and understanding.