HIPPA Account Error: Temporarily Back end Unavailable

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    caromont
    Asked on February 08, 2021 at 10:38 AM
    Temporarily Back-end Unavailable

    We are currently experiencing abnormally high traffic volume between our front-end and back-end servers, and working to restore all services as quickly as possible. Thank you for your patience.

    Hi,


    We are receiving this notification and also the link is saying it is no longer available to our patients.

    Thanks!

    Bre at CaroMont Health

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    Zahra_S
    Answered on February 08, 2021 at 11:56 AM

    Hi there!

    We apologize for the inconvenience this may have caused.

    We had an unexpected and extraordinary load that caused the issue. Our backend team has already fixed the issue, and the forms should be working fine. Please check again and let us know if you still notice any further issues. We will be happy to take a look again.

    Thanks.