Do I need to upgrade even if I've deleted the forms 3 forms. I have 2 forms left uploaded

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    Ampersand_Design
    Asked on February 08, 2021 at 08:42 PM

    Hi,

    Do I need to upgrade even if I've deleted the forms 3 forms. I have 2 forms left uploaded. Requesting to please reactivate our free account.


    Thanks!

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    Patrick_R
    Answered on February 09, 2021 at 12:25 AM

    Hello! Kindly note that your account has been marked as overlimit because your uploaded files are around 108.96 MB in size.

    In the FREE account; there is a quota limit of 100 MB. You can check your current quota usage here: https://www.jotform.com/myaccount/usage

    To fix this problem; you can either delete form submissions with uploaded files or you can upgrade your plan.

    I hope this helps. If you have any further queries; let us know.

    Thank you!