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Ampersand_DesignAsked on February 8, 2021 at 8:42 PM
Hi,
Do I need to upgrade even if I've deleted the forms 3 forms. I have 2 forms left uploaded. Requesting to please reactivate our free account.
Thanks!
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Patrick_RReplied on February 9, 2021 at 12:25 AM
Hello! Kindly note that your account has been marked as overlimit because your uploaded files are around 108.96 MB in size.
In the FREE account; there is a quota limit of 100 MB. You can check your current quota usage here: https://www.jotform.com/myaccount/usage
To fix this problem; you can either delete form submissions with uploaded files or you can upgrade your plan.
I hope this helps. If you have any further queries; let us know.
Thank you!