You disabled my account, can't log in

  • Cathleen Boccia
    Asked on February 10, 2021 at 9:04 AM

    Hi


    Our webform stopped working (www.blueribbonpet.com/contact) and I tried logging in to fix it and you suspended my account, could you please help me to log in and get this working. Why would you suspend without notice??


    Cathy

    Page URL: https://www.blueribbonpet.com/contact/
  • Nikola JotForm Support
    Replied on February 10, 2021 at 10:06 AM

    Apologize for the inconveninace this may have caused.

    I asked my colleagues from our Reviewers team to check why is your account suspended. We will update you here once they review it.

  • Nikola JotForm Support
    Replied on February 10, 2021 at 10:13 AM

    My colleagues from our Reviewers team informed me that your account was mistakenly suspended by our system. We reactivated your account and your embedded form is now working.

    Once again apologize for the inconvenience this may have caused.