Account Suspended

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    Eric Crump 
    Asked on February 10, 2021 at 11:08 AM

    How do I fix my account because it was suspended what do I need to do 

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    Jeanette
    Answered on February 10, 2021 at 01:49 PM

    The reason why our system suspended the account is that you built a form to offer loans. As you may know, asking for this kind of information is sensitive and could be against our terms of use if you don't build a form the right way. 

    Please provide the following information :

    1. The site URL where your form is displayed.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    4. Send these proofs to reviewers@jotform.com with Thread #2888672 in the email subject. 

    We will let you know about the status of your account after a thorough review of your proofs.