My account got deleted/deactivated!

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    patricia coronado 
    Asked on February 10, 2021 at 04:23 PM

    I'm not able to log in or sign up with my email for some odd reason. My jotform links are no longer available, I lost client info that I had saved here!
    Is there anyway I can get my account back with my forms!?
    Up until today i've never had any issues with Jotform, this is very frustrating!!!!



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    FelipeSantana
    Answered on February 10, 2021 at 04:51 PM

    Hello Patricia,

    It seems that this is a duplicate support ticket. I was already assigned to your previous ticket and I provided an answer for you there. You can find my response via this link: https://www.jotform.com/answers/2889030

    To avoid confusion, please follow up using the ticket mentioned above and we will get back to you as soon as possible. Thanks!