Account Related Problem

  • Gamers Industry
    Asked on February 11, 2021 at 9:42 AM

    hi what happened buddy why my account is not opening  its showing me password incorrect when i changed password then it showing me account suspended help me buddy i have organized the tournament and suddenly this problem comes i am getting loss of money







    Thank you

    from gamers industry

    Jotform Thread 2891532 Screenshot
  • Ashwin JotForm Support
    Replied on February 11, 2021 at 10:47 AM

    I did check your account and found that it is currently suspended as your forms are suspected to be used for phishing.

    I am escalating this thread to our form review team. We will get back to you as soon as we have any update from them.

  • Ashwin JotForm Support
    Replied on February 11, 2021 at 12:52 PM

    Your account is suspended since it is using a free fire logo and offering PUBG tournaments which violates our terms of use.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2891532 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    We will wait for your response.