How can I add another PDF template in the form?

  • KinderlyLearn
    Asked on February 11, 2021 at 12:48 PM

    Hi

    I have one pdf template that is sent to customers after they have completed the form.

    I now need to add another template, but can't see where to add it.

    I do not want to create an editable pdf.

    In Autoresponder email (advanced settings), I have tried to add another file, but the original template is still there.

    I need to remove that template and add the new one.

    Please advise.

  • Welvin Support Team Lead
    Replied on February 11, 2021 at 4:25 PM

    If you are referring to the PDF Attachment, it currently serves as a Certificate of Attendance, you have to add one through the PDF Editor.

    https://eu.jotform.com/pdf-editor/210414581149350

    2020 04 16 012 Screenshot 10

    You can keep the old one, and just uncheck it through the Advanced section of the autoresponder email.

    Thanks