Upgrade on the false account

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    Aster_GmbH
    Asked on February 12, 2021 at 09:38 AM

    Hi,

    i have an account (Markus_Mair) for me and the Account (ASTER_GmbH) for the Business.

    Now i made the Upgrade on the false account, you can move me the upgrade from the Account MarkusMair to the Account Aster_ GmbH.


    Thank you



  • Profile Image
    Jimmy_D
    Answered on February 12, 2021 at 11:18 AM

    Hi there!

    Thanks for contacting us.

    Unfortunately, we cannot move a paid plan to another account. If you would like to, we can downgrade this account and give you a full refund that you can use to upgrade the other account.

    Please let us know.