My form stays empty

  • Profile Image
    traudih
    Asked on February 14, 2021 at 10:00 AM

    Hello again, hope hope you can see all of my message this time, i need your help.

    I have created my form and sent it by email via the share link on app, and also by copying link to clipboard and shared it from my email.

    I have had my sister complete the form and return it to my email address. However, each time the form in empty, why is this?

    thanks in advance of your help in resolving this problem.

    Regards

    Traudi

  • Profile Image
    Gaetan_B
    Answered on February 14, 2021 at 11:50 AM

    Hello,

    Thank you for reaching out.


    From what I understood, your form stays empty when your sister completes it. Would it be fine for you if we make a test submission as we are not able to reproduce the issue?



    Do not hesitate to reach out if you need further assistance

  • Profile Image
    traudih
    Answered on February 14, 2021 at 12:22 PM
    https://form.jotform.com/210422685220344
    This is the form, please try to complete & return it to me at traudih@icloud.com
    Thank you Traudi
    Sent from my iPhone
    ...
  • Profile Image
    Gaetan_B
    Answered on February 14, 2021 at 02:01 PM

    Hello,

    Thank you for the additional information.


    It looks like you do not have the submit button, so the form doesn't get sent after it's completed.


    Could you add it at the end of your form?

    1613329238_602973569da5e_


    Hope this helps.

    Do not hesitate to reach out if you need further assistance

  • Profile Image
    traudih
    Answered on February 14, 2021 at 02:55 PM
    Thank you ! It’s works 👍
    Sent from my iPhone
    ...