Issue with Stripe

Good afternoon,

I have a student who is trying to register for our event. They are reporting "stripe payment error" when trying to pay with a card. I tried looking on my form to make sure everything looks good.. it does from what I can see, other than when I go to the integrations page the Stripe integration is checked but whited out if that makes sense. What could the issue be?

Thank you ,

Jessica Wallace

Hi SoCalYouth, thank you for reaching us.

Could you kindly provide us with the screenshot of 'whited out'? In addition, I have also clear your form cache. Could you kindly try to do test submissions again?

Let us know how it goes.