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MeninoartscenterAsked on February 15, 2021 at 7:30 PMAlso, we are accepting payment for submissions through PayPal. We had issues with our most recent call for "Personal Space: Self Portraits" where images came through but they were not paid for. Is there a way to guarantee only those images that are paid for come into the system? For example the first line of images in this call were not paid for.
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Cecile JotForm SupportReplied on February 15, 2021 at 7:56 PM
Hello again,
I found four forms related to Personal Space: Self Portraits. Can you please confirm if you are referring to this form? -> https://www.jotform.com/form/210355923827054
Looking forward to your reply.
Thank you.
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MeninoartscenterReplied on February 17, 2021 at 10:54 AM
That is the correct form, thanks.
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Nikola JotForm SupportReplied on February 17, 2021 at 1:15 PM
Can you please explain your workflow and tell us how are the users paying for images they are uploading? The payment form you provide has only the following 2 products.
If you want to charge the user for images they uploaded, you will need to add an additional field for each file upload filed and set a condition to pass 1 to that field when the file is uploaded, which conditional logic. You will then have to perform a calculation and pass it to the payment field.
Related Guides:
How to Insert Text or Calculation into a Field Using Conditional Logic
How to Perform Form Calculation Using a Widget
How to Pass a Calculation to a Payment Field
Demo form: https://form.jotform.com/210474962799067
Fields Upload 1, Upload 2, and Upload 3 can be hidden.
Related Guide: How to Hide Form Fields
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MeninoartscenterReplied on February 22, 2021 at 5:35 PM
Submitters can enter up to three images, but they will pay the same rate whether they submit one image or two or three.
We are using PayPal for payment.
Is there a way to have them go to pay with PayPal first and then submit the form with image(s) uploaded?
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Cecile JotForm SupportReplied on February 22, 2021 at 6:53 PM
Thank you for the clarification.
Kindly set Submission Fee as Required.
If the issue persists, kindly let us know.