Remove Captcha on my forms

  • Profile Image
    themedicalcity
    Asked on February 16, 2021 at 12:17 AM

    Starting today, my form is displaying a CAPTCHA/prove you are not robot widgets before allowing us to submit form responses, even though we haven't added a CAPTCHA field to our form.

    Please remove this ASAP.

    Rice Claim for Rice Distributor (jotform.com)


  • Profile Image
    Fernand
    Answered on February 16, 2021 at 03:13 AM

    Hello themedicalcity,

    Thanks for reaching us.

    The Captcha appears automatically because of security reasons. If your form was submitted many times with the same IP address, the Captcha comes out to prevent spam. Also, if there is a sudden increase in submissions, the Captcha comes out with the same reason.

    I have cleared your form Caches and whitelist your IP address.

    Please have a check again and if the problem persists let us know.