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Gora_KimberlyAsked on February 16, 2021 at 10:00 AM
I never received an email to reset my password, can this please be sent today? I did check spam, nothing.
Thank you,
Kimberly
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Sam_GReplied on February 16, 2021 at 11:03 AM
Hi Kimberly,
Please note that password reset instructions email are sent to account profile email address.
Do you have access to kimb**ly@kge*en*ag*ncy.com email address? If yes, I have just initiated the password recovery email and you need to click on the link which is sent to kimb**ly@kge*en*ag*ncy.com to reset the password.
Let us know if the issue persists.